Student Account Representative

Kent State University

Student Account Representative I – Bursars Office – [Job #996419] – Kent Campus – Kent OH Opportunity Specializes in monitoring specific student account receivable programs. Performs specific transactions or tasks involving student accounts. Provides customer service to both internal and external customers. Reports to Assistant Bursar. Position Specific Area responsibilities include reviewing accounts of students who drop hours or withdraw from the university in order to identify and process any financial aid or other account adjustments in accordance with applicable federal/state regulations, and/or third party and institutional policies. Minimum Qualifications: High school diploma or equivalent. Minimum of one year data analysis experience in one or more of the following areas: accounts receivable, billing, student/private loans, collections, and or bookkeeping. Ability to work evenings and weekends during peak periods, or a minimum of three peak periods per year. OR Two years coursework in paralegal studies and six months data analysis experience. Must successfully complete a nine-month probationary period.

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EO /AA Employer

800 E. Summit St., Kent, OH 44240

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